“The world of work is changing faster than any of us can keep up with if we don’t make a conscious effort to stay connected to the very latest thinking. LEAP HR: Hospitality offers a rare chance to get access to that innovative thinking all under one roof.”
Clio Knowles, Head of Human Resources, Virgin Hotels
The LEAP Guarantee
LEAP HR: Hospitality works because it connects you with the most innovative leaders supporting their brands through the challenges involved in service-oriented, customer-centric, people intensive industries. We focus on the people strategies behind their most commercial leaps, and ensure every leap shared is evidenced by the business improvement it delivers.
LEAP HR: Hospitality is a brand-new and rare chance for people leaders from across the hospitality industry to come together and challenge the dominating traditional thinking. Join your colleagues and leave able to deliver a differentiated, authentic and remarkable experience in a next-generation industry:
|Build a resilient organization that thrives in disruptive times: Lift the lid on priceless lessons learned from the world-famous San Diego Zoo story||Radically rethink guest service excellence to anticipate and exceed the needs of the future customer with insights from the former EVP HR of the Oberoi Group
|Propel yourself into a new HR digital future: Hilton reveal how they are building a new digital people strategy to succeed in the future||Rethink where you’ll find your next hospitality superstar: Journey into the remarkable story the former SVP of Sears Holding tells about finding talent in non-traditional places|
|Merge the art of understanding employee and customer needs with the science of talent assessment: Find out how IMPRINT Hospitality’s talent strategy delivers bottom line results||Build a remarkable culture of high performance in hospitality: Find out how Pivot Hotels is challenging traditional thinking to drive innovation into an orthodox environment|
|Rethink how to inspire, motivate and retain a next-gen workforce: Discover how Two Roads Hospitality challenges traditional thinking around recruitment, recognition and reward||Build a smarter, more agile hospitality business: Discover the secrets of how Shake Shack is taking an unorthodox approach to transforming workforce vitality|
For all of the event information, view the 2017 Interactive Event Guide.