August 20-21, 2019

Nashville, TN

Agenda Day 1 2018

-Breakfast Deep Dive A-

07.15 Deep Dive Registration & Breakfast
07.30 Deep Dive Leader’s Welcome & Introduction Shoshana Balistierri,
Vice President People, Culture,
& Social Impact, Indagare
07.40 Discover: A Unique Approach to Transforming Well-Being in Hospitality & Driving Organizational Performance to the Next Level Leslie Ferrier,
Vice President of Human
Resources, Momofuku
08.00 Discover: Redesigning the Human Experience In Hospitality to Meet the Specific Needs of Today’s Generation Shoshana Balistierri,
Vice President People, Culture,
& Social Impact, Indagare
08.20 Action: What Are You Now Going to Change About How You Approach Work Life Integration & Well-Being in Hospitality? Output-focused Action Session Facilitated by the Deep Dive Leaders
08.40 Deep Dive Leader’s Recap & Conclusion Shoshana Balistierri,
Vice President People, Culture,
& Social Impact, Indagare

08.40 Conference Registration & Networking
09.00 What it Takes to Make a Leap a Reality Jemma Boon ,
Head of Content – LEAP HR, Hanson Wade
09.05 Chair’s Welcome, Opening Remarks & Connection Before Content Chad Strickland, Former Senior Vice President Associate Resources, Aaron’s
Finding Better People Faster in a More Crowded Market 
09.15 Discover: Challenging Traditional Hiring Approaches in Hospitality to Find, Inspire & Keep Top Talent Sara Ortiz, Vice President Human Resources,
Five Guys
09.35 Discover: Driving a Future-Focused Mindset to
Transform How You Connect with New Talent
& Future Customers

Nicky Gibson, Director Talent Acquisition,
Zoe’s Kitchen
09.55 Discover:Rethinking How to Build a Culture That Will Radically Reduce Turnover & Transform the Guest Experience Kutina Ruhumbika, Vice President People,
Barteca Restaurant Group
10.15 Develop: What Traditional Thinking Needs to Be
Challenged Around How We Find & Attract Future
Hospitality Talent?
Sara Ortiz, Vice President Human Resources,
Five Guys
Nicky Gibson, Director Talent Acquisition,
Zoe’s Kitchen
Kutina Ruhumbika,Vice President People,
Barteca Restaurant Group
10.30 Action: What Are You Going to Do to Find Better
People Faster?
Output Focused Action Session Facilitated by the Chair
10.50 Speed Networking & Refreshments

 

Radically Reducing Turnover in Hospitality
11.30 Discover: When It Comes To Retention, Challenge The Status Quo Kelly Rew-Porter, Senior Vice President, People Services
Equinox Fitness

11.50 Discover:How Shifting to Stable Scheduling Has Transformed Employee Performance, Reduced Turnover, & Boosted Profits Joan C Williams, Director of the Center for Work Life Law,
University of California, Hastings
12.10 Discover: Leveraging Workforce Analytics to Reduce Turnover, Enhance Guest Experience & Transform Business Performance Bill Streitberger, Chief People Officer,
Logan’s Roadhouse
12.30 Develop: How Do We Overcome the Barriers to Transforming Well-Being in Hospitality? Kelly Rew-Porter, Senior Vice President, People Services
Equinox Fitness
Joan C Williams, Director of the Center for Work Life Law,
University of California, Hastings
Bill Streitberger,Chief People Officer,
Logan’s Roadhouse
12.45 Action: What Traditional Thinking Needs Challenging Around How We Retain Our People?
Output Focused Action Session Facilitated by the Chair
13.05 Networking Lunch

Rethinking Engagement in Hospitality
14.00 Discover: Transforming Associate Development &
Engagement for a Geographically Disperse
Hospitality Workforce
Kevin Henry, Chief Human Resources Officer,
Extended Stay America

14.20 Discover: The Fresh Approaches to Driving Employee Engagement & Transforming the Connection With Work in Hospitality Zaira Goodman, Chief Human Resources Officer,
Charlotte Regional Visitors Authority
14.40 Discover: Re-imagining Education as a Strategic Benefit, to Drive Recruitment, Retention and Engagement Steve Woodward, Director of Training, Red Roof
15.00 Develop: What Lessons Can People Leaders Learn
from the Hospitality Brands Rethinking the Connection
Between Employee Engagement & Guest Experience?
Kevin Henry, Chief Human Resources Officer,
Extended Stay America
Zaira Goodman, Chief Human Resources Officer,
Charlotte Regional Visitors Authority
Steve Woodward, Director of Training, Red Roof
15.15 Action: How Do We Overcome the Barriers to
Fully Connecting Our Engagement Strategies With
Guest Experience?
Output Focused Action Session Facilitated by the Chair
15.35 Networking & Refreshments

Driving Culture Change
15.55 Discover: Leveraging the Strongest Parts of Our Culture to Enhance Employee Experience Through Times of Business Change Adrienne Occhino, Senior Regional Director –
People & Culture, Kimpton Hotels & Restaurants

16.15 Discover: Driving Culture Change in Hospitality to
Empower Your Workforce & Transform Your Bottom
Line Impact
Khaled Bagul, Vice President Risk Management,
Leadership Development, People Support, &
Culture, Sizzler
16.35 Discover: Investing in your People and Culture Drives Better Business Outcomes Wei-Li Chong, President, KinderCare
16.55 Develop: What Do We Need to Do More of to Create a
Robust Culture?
Adrienne Occhino, Senior Regional Director –
People & Culture, Kimpton Hotels & Restaurants
Khaled Bagul, Vice President Risk Management,
Leadership Development, People Support, &
Culture, Sizzler
Wei-Li Chong, President, KinderCare
17.10 Action: What Are You Now Going to Change about
How You Redesign the Culture You Need to Support
Organizational Growth?

Output Focused Action Session Facilitated by the Chair
17.30 Pecha Kucha: Challenging Traditional Thinking to Proactively Address Harassment in Hospitality Peggy Rubenzer, Senior Vice President, People
Resources, Shake Shack
17.40 Pecha Kucha: What I Wished I’d Known at the Start of My Career in HR in Hospitality Alan Momeyer, Chief Human Resources Officer
Emeritus, Loews
17.50 Chair’s Closing Remarks & End of Conference Day One
18.00 Networking & Drinks

What is a Deep Dive?

This deep dive session will provide an an opportunity for you to join an intimate and highly-interactive group of senior people leaders to plug into the very latest strategies on how to attract, retain and develop the talent your business needs now to ensure growth and sustainability.

View Day 2FEG - for agenda Prices