8:00 am Conference Registration & Networking

8:45 am What it Takes to Make a Leap a Reality

8:50 am Chair’s Welcome, Opening Remarks & Connection Before Content

Optimizing Collaborations Between Talent & Technology to Supercharge Engagement Across You Organization

9:00 am Discover: Transforming the Hospitality Industry with Earned Wage Access & Flexible Shifts

Synopsis

  • Why are Atrium Hospitality considering an innovative program combining flexible shifts and earned wage access to combat 3rd party labor?
  • Utilizing the Gig Economy: A paradigm shift in talent management to attract and retain a dynamic labor force
  • Collaborating with Technology: Optimizing talent and technology integration to overcome staffing challenges and drive operational success

9:20 am Discover: Utilizing the Student Workforce to Produce a Generation of Engaged & Experienced Future HR Leaders

Synopsis

  • How have Omni Hotels combatted recruitment challenges post-COVID by tapping into the growing student workforce?
  • Offering a well-rounded hospitality internship program with housing, departmental rotations and ongoing training to provide valuable learning and growth opportunities
  • Creating a Path to Success: Targeting and incentivizing interns by offering advancement opportunities, and organizing team-building events to foster a sense of community and development

9:40 am Discover: Session lead by our Expertise Partner Speakap

Synopsis

  • Learn how Puttshack increased morale and inclusivity, drove productivity, and attracted and retained the best talent in their rapidly growing business

10:00 am Develop: What More Can We Learn from the HR Leaders that are Integrating Technology into their Talent Management Strategies?

Synopsis

Question & Answer Session Facilitated by the Focus Day Chair

10:20 am Action: How are You Going to Implement Novel HR Technologies to Benefit Your Business?

10:40 am Speed Networking Break

Align with Organisational Objectives be a Driving Force for Business Success

11:20 am Discover: Getting HR Players Off the Bench

Synopsis

  • Becoming a non-traditional player by aligning HR practices with long-term business objectives
  • Unleashing HR’s Company Expertise: understanding the organization and linking HR initiatives to financial outcomes
  • Beyond a Seat at the Table. How can hospitality HR leaders be in the driver’s seat and steer the company towards success?

11:40 am Discover: Balancing Business Objectives and Employee Well-being: Considering Authenticity and Empathy in Hospitality

Synopsis

  • Balancing our brand’s personalized touch with proactive measures to address burnout risks and promote a healthy work environment for front-of-house staff
  • How can empathetic leadership align with business objectives whilst also building a culture of trust within the company?
  • How can organizations make business decisions with empathy, prioritizing employee well-being and understanding the implications on organizational success?

12:00 pm Discover: Empowering the Future: Workforce Education Strategies for Talent Attraction and Retention in Hospitality

  • Ryan Tritch Director, Corporate Partnerships, InStride

Synopsis

  • Learn how to leverage education for your competitive advantage.
  • Discover how you can create a culture of learning and development.
  • Uncover innovative recruitment and retention strategies for your workforce of today and tomorrow.

12:20 pm Develop: What can we Learn from Business-Focused HR Leaders about Expanding the Role of HR Professionals Across the Business?

Synopsis

Question & Answer Session Facilitated by the Focus Day Chair

12:40 pm Action: How are You Going to Increase Your Influence in Business Development?

Synopsis

Output Focused Action Session Facilitated by the Chair

1:00 pm Networking Lunch

Innovating in Workforce Development to Better Equip Your Business for the Future

2:00 pm Discover: Unlocking the Potential of Future Hospitality HR Leaders Using an Innovative Fast-Track Training Program

  • Wilson Turner Vice President of Human Resources, Hospitality Ventures Management Group

Synopsis

  • Accelerating Talent Development: Insights into HVMG’s novel approach to preparing future hotel leaders.
  • Empowering employees through a comprehensive and immersive training experience across multiple locations
  • Igniting excitement and fostering career aspirations by showcasing clear pathways for internal career growth

2:20 pm Discover: Expanding the Talent Pool: Promoting Access to the Hospitality Industry through Apprenticeship Training Schemes

Synopsis

  • Breaking barriers: Opening doors to the hospitality industry by embracing alternative qualifications and providing ongoing training opportunities
  • Blended learning for skill enhancement: Utilizing a combination of in-person and online training to develop competencies in various front-of-house roles
  • Enhancing retention and fostering loyalty: Exploring the positive impact of effective onboarding and training schemes on retention and employee loyalty in the hospitality sector

2:40 pm Discover: High Volume Hiring and the Role of AI in 2024

Synopsis

  • AI’s Evolution in High-Volume Recruitment – Explore how AI is reshaping the landscape of high-volume hiring, from mobile applications to real-time chat support, and understand its pivotal role in streamlining the recruitment process for 2024.
  • Speed, Automation, and Quality: The Winning Trinity – Learn how speed in hiring drives quality, reduces costs, and enhances predictability, and find out how automation can boost productivity by over 90%, delivering remarkable efficiency.
  • AI Unleashed: 5 Essential Considerations – Get ready to revolutionize your recruitment process by evaluating AI options, including chat applications, real-time support, market updates, and automated workflows, to serve candidates seamlessly from application to their start date.

3:00 pm Develop: What More Can We Learn from the HR Innovators Who are Expanding & Developing Their Workforce to Future-Proof Their Businesses?

  • Wilson Turner Vice President of Human Resources, Hospitality Ventures Management Group
  • Carrie Alexander Director, American Hotel & Lodging Foundation

Synopsis

Question & Answer Session Facilitated by the Focus Day Chair

3:20 pm Action: How are You Going to Better Prepare Your Business by Building a Workforce of the Future?

Synopsis

Output Focused Action Session Facilitated by the Chair

3:40 pm Refreshments Break

Reimagining Traditional Benefits & Compensation for Hospitality Workers Using Out-of-the-Box Thinking

4:00 pm Discover: Rethinking Wellness Programs: Achieving Employee Health & Cost Savings

Synopsis

  • Effective wellness strategies: Unveiling the key elements of successful wellness programs that prioritize employee health and yield long-term cost savings
  • The power of incentives and consequences: Discovering the impact of a balanced approach that combines rewards and accountability to drive employee engagement in wellness initiatives
  • How has the concept of employee wellness changed in the new working world and what does this mean for hospitality companies?

4:20 pm Discover: Prioritizing Employee Well-being: Navigating HR Challenges & Fostering Resilience in the Post-COVID Era

Synopsis

  • Adapting HR Strategies: Examining the evolving role of HR post-COVID and implementing effective practices to support employee well-being and combat burnout
  • Supporting fellow HR professionals to navigate challenges, emphasize self-care, and protect their mental health
  • How can we rethink the associate experience to prioritize our employees’ well-being and better align with evolving guest expectations?

4:40 pm Develop: What More Can We Learn About Building an Effective Wellbeing Strategy?

Synopsis

Question & Answer Session Facilitated by the Focus Day Chair

5:00 pm Action: What are You Going to Change About Your Current Wellbeing Strategy?

Synopsis

Output Focused Action Session Facilitated by the Chair

5:20 pm Chair’s Closing Remarks

5:30 pm Drinks Reception