8:20 am Conference Registration & Networking

9:00 am Chair’s Welcome & Recap of Day One

Empathetically Building an Authentic Company Culture that Permeates Throughout Your Organisation

9:20 am Discover: Understanding the Unique Opportunities & Challenges Presented by Investing in a Distributed Workforce

Synopsis

  • How have Choice Hotels embraced a distributed workforce model and what could this mean for efficiency and company culture?
  • Monitoring the Impact: Effectively measuring and evaluating the outcomes and benefits of hybrid and distributed work programs
  • Lessons learned about the importance of strategic timing and understanding the unique needs of the workforce when implementing new initiatives

9:40 am Discover: Nurturing an Employee-First Culture: Emphasizing Company Values, Local Pride, and Fostering Ongoing Development

Synopsis

  • The CRVA’s journey towards an employee-first culture: Emphasizing core values to create a work environment that fosters growth and a sense of belonging within their City
  • Empowering employees: Providing opportunities for ongoing development and continuous learning
  • Measuring impact: Assessing the success of cultural initiatives and holding managers accountable for fostering an inclusive culture

10:00 am Develop: What More Can We Learn About Maintaining a Positive Company Culture in the New World of Work?

Synopsis

Question & Answer Session Facilitated by the Focus Day Chair

10:20 am Action: What Are You Going to Change About Your Company Culture?

Synopsis

Output Focused Action Session Facilitated by the Chair

10:40 am Networking & Refreshments

Re-imagining Engagement Approaches to Produce a High-Performing and Satisfied Workforce

11:20 am Discover: Enhancing Multi-Hotel Engagement: A Holistic Approach for Sustaining Employee Satisfaction and Performance

  • Daniela Burga Vice President, Human Resources, New Castle Hotels & Resorts

Synopsis

  • How have New Castle Hotels used an authentic people-first approach to boost engagement across their business?
  • Empowering middle management through a centralized engagement policy: Lessons learned and best practices
  • Leveraging evidence-based reporting to foster consistent and effective engagement strategies across varied hotel locations

11:40 am Develop: What More Can We Learn from Employee-Centric HR Leaders About Elevating Engagement Strategies?

  • Daniela Burga Vice President, Human Resources, New Castle Hotels & Resorts

Synopsis

Question & Answer Session Facilitated by the Focus Day Chair

12:00 pm Action: What New Strategies are You Going to Implement to Engage and Inspire Your Workforce?

Synopsis

Output Focused Action Session Facilitated by the Chair

12:20 pm Networking Lunch

1:20 pm Speed Learning

  • Nicole Shanks Senior Director, Human Resources, Sonesta Hotels
  • Sally Garcia Chief Talent - Culture Officer, Marriott Vacations Worldwide Corporation
  • Leanne Lloyd Senior Vice President of Human Resources, Aperture Hotels
  • Victor Simmons Vice President, Human Resources and Head of Diversity, Equity & Inclusion, Ace Hotel

Synopsis

In this quick-fire session, each table will be hosted by an HR leader who will share the secrets of their most high-impact leap; you then get the opportunity to question the host before moving on to your next table.

2:20 pm Chair’s Closing Remarks & End of Conference

The event will finish promptly at 2.30pm. We recommend that you book your flights no earlier than 5pm.