Thank you to our speakers, sponsors, and delegates who joined us in August for the summit!

If you are interested in the 2024 event, please get in touch at

LEAP HR: Hospitality is your best chance to uncover the innovative HR thinking which is enabling hospitality organizations to bounce back effectively and plan for strategic growth over the next two to three years.

It’s not an easy time for the Hospitality industry. With a significant post-pandemic talent gap still to close, and more talent needed to achieve business growth, how can you grow your candidate pool and compete for talent against rivalling industries?

If you work for a Hotel or Hotel Management Group, the LEAP HR: Hospitality Summit is your best chance to uncover the innovative HR thinking that will enable your organization to bounce back effectively and plan for strategic growth over the next two to three years.

The 2023 Summit brought a community of HR & TA professionals from companies such as Marriott, Choice Hotels International, Atrium Hospitality, Omni Hotels and more to discover the strategies they are using to attract top talent, enhance employee engagement, and boost retention rates amidst the talent challenges facing the industry. The summit feature over 15 real-life case studies from leading hotels & resorts, hotel management groups, regional authorities & global recruitment agencies. Participants had the opportunity to hear lessons from industry leaders on:

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Recruitment: Overcome candidate’s preconceptions about working in hotels and other hospitality organizations to grow your candidate pool, and avoid losing talent to other industries

Retention: Lower turnover rates among staff at all levels to ensure sustainable business growth

Employee Engagement: Take the guesswork out of weighing up different compensation & benefits strategies, and offer the packages that are proving most successful for leading global hotel groups

Functional Efficiency: Discover the new technologies that are being employed by leading companies to streamline your TA & HR functions

LEAP HR: Hospitality offered a completely unique opportunity to connect with forward-thinking HR leaders from Hotel Groups from around the world and uncover innovative approaches for recruiting and retaining the best people to drive your organizational success.

World-Class Speaker Faculty Includes:

2023 case studies included:


How Choice Hotels International are embracing a distributed workforce model and what this means for company culture following the acquisition of ~100,000 new members of staff.


How HR leaders at KSL Resorts are placing themselves at the forefront of business development by aligning with long-term organizational goals.


How HVMG are implementing a trail-blazing employee training and succession programme to train and retain the HR leaders of tomorrow.


Why Atrium Hospitality are now looking to take advantage of novel workforce management models to produce a flexible and dynamic workforce.



LEAP HR: Hospitality is a unique forum to collaborate with senior level peers, share ideas and move the industry forward.”

Robert Mellwig, Chief Culture Officer, 2019 attendee


“The engagement at LEAP HR: Hospitality stood out, and the ability to network was woven into the structure of the program. You would learn something new if you were listening.”

Joel Stevens, Area Director of HR, 2019 attendee


A Glimpse of What to Expect

To spend two days with some of the best human resources professionals, sharing their most noteworthy moments of progress at LEAP HR: Hospitality, you can’t help but walk away motivated to elevate your game.”

Holly Lawson, Head of People & Culture

2023 Partners: