8:30 am Conference Registration & Networking
9:15 am Chair’s Welcome & Recap of Day One
Redesigning the Hospitality Candidate Experience to Boost Engagament
9:20 am Discover: Redesigning the Candidate Experience to Meet the Changing Requirements of a Future Candidate, Business and Customer
9:40 am Discover: Be Distinct Or Be Extinct: Aligning Your Benefits With Your Culture & Values to Boost Team Member Engagement
10:00 am
Discover: Engagement in the Age of Mobile Tech: Meeting People Where
They’re At
10:20 am Develop: What Traditional Thinking Needs Challenging to Boost Engagement From Day One?
Synopsis
Output Focused Action Session Facilitated by the Chair
10:40 am Action: How Are You Going to Better Align Your Candidate & Employee Experience to Drive Productivity?
11:00 am Networking & Refreshments
Rethinking Leadership Development in Hospitality
11:30 am Discover: Moving the Needle on Inclusion: Rethinking What it Takes to Put Inclusivity at the Heart of a Diverse Hospitality Workforce
11:50 am Discover: Engage, Enable, Educate & Empower: New Approaches to Cultivating Impactful Relationships
12:10 pm Develop: What Traditional Thinking Needs Challenging Around How We Develop Our Leaders?
Synopsis
Output Focused Action Session Facilitated by the Chair