8:30 am Conference Registration & Networking
9:00 am What it Takes to Make a Leap a Reality
9:10 am Chair’s Welcome
Building A Robust Culture to Navigate Periods of Business Transformation
9:20 am Discover: Navigating Change: Building A Resilient Culture to Support the Business Through A Period of Transition & Scale
9:40 am Discover: “Better Together”: How the Two Powerhouses in Hospitality Management’s Largest Ever Merger Are Navigating the Complexities of Culture, Communication & Compensation
10:00 am Develop: What Traditional Thinking Needs to Be Challenged to Protect Culture During Periods of Transition?
Synopsis
Output Focused Action Session Facilitated by the Chair
10:20 am Action: What Are You Now Going to Do to Protect & Enhance Your Employee Culture?
Synopsis
Output Focused Action Session Facilitated by the Chair
10:40 am Speed Networking & Refreshments
Rethink How to Close the Gap Between Talent Acquisition & Retention
11:10 am Discover: Putting Culture at the Heart of the Hospitality Recruitment Process to Become A Great Place to Work
11:30 am Discover: New Creative Approaches to Finding & Attracting the Talent Needed to Drive Business Growth
11:50 am Discover: Scaling to Win in the New World of Work
12:10 pm Develop: How Can We Rethink Traditional Approaches to Talent Acquisition to Boost Engagement & Drive Retention From Day One?
Synopsis
Output Focused Action Session Facilitated by the Chair
12:30 pm Action: How Are You Now Going to Improve Your Talent Acquisition Strategy to Boost Employee Engagement in Your Organization?
12:50 pm Networking Lunch
12:51 pm
The New Communication Strategies for Today’s Hospitality Workforce
1:50 pm Discover: How One Organization’s Strategic Approach to HR Successfully Navigated A Period of Transition & Established Glowing Owner – Employee Relations
2:10 pm Discover: Rethink Digital Communications & Engagement for Today’s Hospitality Workforce
2:30 pm Develop: What Traditional Thinking Needs Challenging Around How We Coomunicate with Our Employers & Owners to Enhance Company Culture & Drive Business Performance?
Synopsis
Output Focused Action Session Facilitated by the Chair
2:50 pm Action: How Are You Now Going to Rethink Your Communications Strategy to Create a Positive Culture?
3:10 pm Networking & Refreshments
3:40 pm Speed Learning: Next Generation HR for the Hospitality Industry of Tomorrow
“I Got You”: Rethinking The Importance of Managing With Grace to Boost Employee Wellbeing, Culture & Performance
The Blend of Art & Science Required Provide the Intuitive, Personality-Led Service Guests Love
Kelly McKinney
Vice President of People & Culture
LTD Hospitality
Kristin Byrnes
Director of Training & Development
Aparium Hotel Group