8:30 am Conference Registration & Networking

9:00 am What it Takes to Make a Leap a Reality

9:10 am Chair’s Welcome

Building A Robust Culture to Navigate Periods of Business Transformation

9:20 am Discover: Navigating Change: Building A Resilient Culture to Support the Business Through A Period of Transition & Scale

9:40 am Discover: “Better Together”: How the Two Powerhouses in Hospitality Management’s Largest Ever Merger Are Navigating the Complexities of Culture, Communication & Compensation

  • Brenda Helps Vice President of Human Resources, Aimbridge Hospitality

10:00 am Develop: What Traditional Thinking Needs to Be Challenged to Protect Culture During Periods of Transition?

Synopsis

Output Focused Action Session Facilitated by the Chair

10:20 am Action: What Are You Now Going to Do to Protect & Enhance Your Employee Culture?

Synopsis

Output Focused Action Session Facilitated by the Chair

10:40 am Speed Networking & Refreshments

Rethink How to Close the Gap Between Talent Acquisition & Retention

11:10 am Discover: Putting Culture at the Heart of the Hospitality Recruitment Process to Become A Great Place to Work

11:30 am Discover: New Creative Approaches to Finding & Attracting the Talent Needed to Drive Business Growth

11:50 am Discover: Scaling to Win in the New World of Work

12:10 pm Develop: How Can We Rethink Traditional Approaches to Talent Acquisition to Boost Engagement & Drive Retention From Day One?

Synopsis

Output Focused Action Session Facilitated by the Chair

12:30 pm Action: How Are You Now Going to Improve Your Talent Acquisition Strategy to Boost Employee Engagement in Your Organization?

12:50 pm Networking Lunch

12:51 pm

The New Communication Strategies for Today’s Hospitality Workforce

1:50 pm Discover: How One Organization’s Strategic Approach to HR Successfully Navigated A Period of Transition & Established Glowing Owner – Employee Relations

  • Glenn Willocks Vice President of Human Resources, TradeWinds Island Resorts

2:10 pm Discover: Rethink Digital Communications & Engagement for Today’s Hospitality Workforce

2:30 pm Develop: What Traditional Thinking Needs Challenging Around How We Coomunicate with Our Employers & Owners to Enhance Company Culture & Drive Business Performance?

Synopsis

Output Focused Action Session Facilitated by the Chair

2:50 pm Action: How Are You Now Going to Rethink Your Communications Strategy to Create a Positive Culture?

3:10 pm Networking & Refreshments

3:40 pm Speed Learning: Next Generation HR for the Hospitality Industry of Tomorrow

“I Got You”: Rethinking The Importance of Managing With Grace to Boost Employee Wellbeing, Culture & Performance

The Blend of Art & Science Required Provide the Intuitive, Personality-Led Service Guests Love

Kelly McKinney
Vice President of People & Culture
LTD Hospitality

Kristin Byrnes
Director of Training & Development
Aparium Hotel Group

5:00 pm Chair’s Closing Remarks & End of Conference Day One