Full Event Guide

LEAP HR: Hospitality is a rare opportunity for people leaders from across the hospitality industry to gather as a community to assess the damage inflicted by COVID-19, and to begin to collaborate on the new strategies needed to bounce back and thrive in the new post pandemic world.

Rethink traditional HR approaches to hiring and retention, discover new strategies to rebuild your workforce, and re-invent what it means to work in hospitality in order re-establish the trust of both employees and guests. 


5 Reasons to download the full event guide:

1) Explore the full speaker faculty which includes:

Robert Mellwig

Chief Culture Officer

Sbe Hospitality

Randy Goldberg

Vice President of Talent Acquisition Strategy

MGM Resorts

Nikki Massey

Vice President of Human Resource


Dawn Roe

Vice President of Human Resources

RESIDE Worldwide

2) Delve deeper into the full agenda. Highlights include:


Rethink what it takes to put inclusivity at the heart of a diverse hospitality workforce: Carnival Cruise Line lifts the lid on how it brought inclusion to the table to build a culture of trust amongst its diverse workforce


Transform the role of HR to become the catalyst needed to drive change and boost productivity: Find out how Hyatt reorganized its HR department to better support operations during tome of crisis management


Re-Imagine how to put culture at the heart of your recruitment process to become a great place to work: Winegardner & Hammons Hotel Group explains how it leveraged new technology to identify the best-fit candidates based on character and skill as it rebuilds its workforce

3) See which hospitality brands have previously attended LEAP HR: Hospitality, including:

White Lodging Services Corporation logo. (PRNewsFoto/White Lodging Services Corporation) (PRNewsFoto/)

4) Discover what's new, including:

  • New session format to enhance networking and learning opportunities
  • A more varied agenda with speakers representing hospitality brands of all types and sizes
  • A new speaker faculty which includes only the HR leaders whose strategies have enabled business-level transformation


5) See for yourself the business impact driven by each of the transformational HR leaps being shared. Highlights include:

  • The Sydell Group will share how its fresh approach to people and culture has reduced turnover rates and increased engagement of its top talent
  • Hyatt reveals how it has reorganized its HR department to better support operations and drive business performance
  • MGM Resorts International will explain how it used digital technology to transform the
    effectiveness of its onboarding processes and enhance pre-hire selections