Discover: Balancing Business Objectives and Employee Well-being: Considering Authenticity and Empathy in Hospitality

Time: 11:40 am
day: Day One


  • Balancing our brand’s personalized touch with proactive measures to address burnout risks and promote a healthy work environment for front-of-house staff
  • How can empathetic leadership align with business objectives whilst also building a culture of trust within the company?
  • How can organizations make business decisions with empathy, prioritizing employee well-being and understanding the implications on organizational success?