8:00 am Conference Registration & Networking
8:45 am What it Takes to Make a Leap a Reality
8:50 am Chair’s Welcome, Opening Remarks & Connection Before Content
Optimizing Collaborations Between Talent & Technology to Supercharge Engagement Across You Organization
9:00 am Discover: Transforming the Hospitality Industry with Earned Wage Access & Flexible Shifts
Synopsis
- Why are Atrium Hospitality considering an innovative program combining flexible shifts and earned wage access to combat 3rd party labor?
- Utilizing the Gig Economy: A paradigm shift in talent management to attract and retain a dynamic labor force
- Collaborating with Technology: Optimizing talent and technology integration to overcome staffing challenges and drive operational success
9:20 am Discover: Utilizing the Student Workforce to Produce a Generation of Engaged & Experienced Future HR Leaders
Synopsis
- How have Omni Hotels combatted recruitment challenges post-COVID by tapping into the growing student workforce?
- Offering a well-rounded hospitality internship program with housing, departmental rotations and ongoing training to provide valuable learning and growth opportunities
- Creating a Path to Success: Targeting and incentivizing interns by offering advancement opportunities, and organizing team-building events to foster a sense of community and development
9:40 am Discover: Session lead by our Expertise Partner Speakap
Synopsis
- Learn how Puttshack increased morale and inclusivity, drove productivity, and attracted and retained the best talent in their rapidly growing business
10:00 am Develop: What More Can We Learn from the HR Leaders that are Integrating Technology into their Talent Management Strategies?
Synopsis
Question & Answer Session Facilitated by the Focus Day Chair
10:20 am Action: How are You Going to Implement Novel HR Technologies to Benefit Your Business?
10:40 am Speed Networking Break
Align with Organisational Objectives be a Driving Force for Business Success
11:20 am Discover: Getting HR Players Off the Bench
Synopsis
- Becoming a non-traditional player by aligning HR practices with long-term business objectives
- Unleashing HR’s Company Expertise: understanding the organization and linking HR initiatives to financial outcomes
- Beyond a Seat at the Table. How can hospitality HR leaders be in the driver’s seat and steer the company towards success?
11:40 am Discover: Balancing Business Objectives and Employee Well-being: Considering Authenticity and Empathy in Hospitality
Synopsis
- Balancing our brand’s personalized touch with proactive measures to address burnout risks and promote a healthy work environment for front-of-house staff
- How can empathetic leadership align with business objectives whilst also building a culture of trust within the company?
- How can organizations make business decisions with empathy, prioritizing employee well-being and understanding the implications on organizational success?
12:00 pm Discover: Empowering the Future: Workforce Education Strategies for Talent Attraction and Retention in Hospitality
Synopsis
- Learn how to leverage education for your competitive advantage.
- Discover how you can create a culture of learning and development.
- Uncover innovative recruitment and retention strategies for your workforce of today and tomorrow.
12:20 pm Develop: What can we Learn from Business-Focused HR Leaders about Expanding the Role of HR Professionals Across the Business?
Synopsis
Question & Answer Session Facilitated by the Focus Day Chair
12:40 pm Action: How are You Going to Increase Your Influence in Business Development?
Synopsis
Output Focused Action Session Facilitated by the Chair
1:00 pm Networking Lunch
Innovating in Workforce Development to Better Equip Your Business for the Future
2:00 pm Discover: Unlocking the Potential of Future Hospitality HR Leaders Using an Innovative Fast-Track Training Program
Synopsis
- Accelerating Talent Development: Insights into HVMG’s novel approach to preparing future hotel leaders.
- Empowering employees through a comprehensive and immersive training experience across multiple locations
- Igniting excitement and fostering career aspirations by showcasing clear pathways for internal career growth
2:20 pm Discover: Expanding the Talent Pool: Promoting Access to the Hospitality Industry through Apprenticeship Training Schemes
Synopsis
- Breaking barriers: Opening doors to the hospitality industry by embracing alternative qualifications and providing ongoing training opportunities
- Blended learning for skill enhancement: Utilizing a combination of in-person and online training to develop competencies in various front-of-house roles
- Enhancing retention and fostering loyalty: Exploring the positive impact of effective onboarding and training schemes on retention and employee loyalty in the hospitality sector
2:40 pm Discover: High Volume Hiring and the Role of AI in 2024
Synopsis
- AI’s Evolution in High-Volume Recruitment – Explore how AI is reshaping the landscape of high-volume hiring, from mobile applications to real-time chat support, and understand its pivotal role in streamlining the recruitment process for 2024.
- Speed, Automation, and Quality: The Winning Trinity – Learn how speed in hiring drives quality, reduces costs, and enhances predictability, and find out how automation can boost productivity by over 90%, delivering remarkable efficiency.
- AI Unleashed: 5 Essential Considerations – Get ready to revolutionize your recruitment process by evaluating AI options, including chat applications, real-time support, market updates, and automated workflows, to serve candidates seamlessly from application to their start date.
3:00 pm Develop: What More Can We Learn from the HR Innovators Who are Expanding & Developing Their Workforce to Future-Proof Their Businesses?
Synopsis
Question & Answer Session Facilitated by the Focus Day Chair
3:20 pm Action: How are You Going to Better Prepare Your Business by Building a Workforce of the Future?
Synopsis
Output Focused Action Session Facilitated by the Chair
3:40 pm Refreshments Break
Reimagining Traditional Benefits & Compensation for Hospitality Workers Using Out-of-the-Box Thinking
4:00 pm Discover: Rethinking Wellness Programs: Achieving Employee Health & Cost Savings
Synopsis
- Effective wellness strategies: Unveiling the key elements of successful wellness programs that prioritize employee health and yield long-term cost savings
- The power of incentives and consequences: Discovering the impact of a balanced approach that combines rewards and accountability to drive employee engagement in wellness initiatives
- How has the concept of employee wellness changed in the new working world and what does this mean for hospitality companies?
4:20 pm Discover: Prioritizing Employee Well-being: Navigating HR Challenges & Fostering Resilience in the Post-COVID Era
Synopsis
- Adapting HR Strategies: Examining the evolving role of HR post-COVID and implementing effective practices to support employee well-being and combat burnout
- Supporting fellow HR professionals to navigate challenges, emphasize self-care, and protect their mental health
- How can we rethink the associate experience to prioritize our employees’ well-being and better align with evolving guest expectations?
4:40 pm Develop: What More Can We Learn About Building an Effective Wellbeing Strategy?
Synopsis
Question & Answer Session Facilitated by the Focus Day Chair
5:00 pm Action: What are You Going to Change About Your Current Wellbeing Strategy?
Synopsis
Output Focused Action Session Facilitated by the Chair